Frequently Asked Questions

We continuously update our website with new reports. To make it easier for you to find your desired report we have kept it simple by categorizing the reports under multiple segments namely Technology, Chemicals, Food & Energy, and Healthcare. You can also type the report name in the search bar or leave us a query and we would be happy to address your requirements.
Our research database comprises reports spanning across a wide range of industries including healthcare, energy, chemicals, food & beverages, telecommunication, aerospace & defense, semiconductors, and automotive among others. We also make regional or country reports to address specific client requirements.
We deliver reports in standard PDF format. However, we do provide the research study in other formats such as PPT and Excel spreadsheets depending on the client requirements.
The report will primarily be emailed to you as an attachment. The format that a product is specified on the products page. The report can be purchased as per licences specified in electronic format.
  • Single User License: Allows single individual, mostly the buyer, to access to the product. The report cannot be distributed to other users.
  • Multi-user License: Allows the report to be shared among 5 users within the organisation. The report cannot be distributed over 5 users
  • Enterprise License: Allows the product to be shared among all employees of the organisation.
We offer a number of payment methods.
  • Credit card: This is the most convenient and fastest payment methods of payment ensuring quick dispatch of your order. Aftrex Market Research accepts VISA, MasterCard, Maestro, and American Express. Once you have made the payment, we will issue a confirmation mail along with the purchase receipt once your payment has been processed.
The electronic file can be found in the registered inbox. If you do not find the file, please check the spam folder as most mailboxes are configured to send e-mails to spam folder unless it is white listed.

Note: please ensure that there is enough space in your inbox to receive large sized emails. Check if your e-mail account is configured to receive Word and PDF documents. Please contact your system administrator to ensure that large sized emails would not be trapped by spam filter.
As the products sold are intellectual properties, we would not be able to dispatch the report prior to receiving the payment.
As the products are data based, it is not feasible to return the purchased report as the user has accessed the data. Hence, Aftrex Market Research does not provide refunds nor accept returns. If you have any questions regarding the report, please contact us or write us an e-mail. Our sales department would be happy to address your queries.
We do not accept cancellations once an order is placed. On placing an order, you agree to our terms and conditions that are mentioned on the website.